Wallet & KYC explainer
The wallet and KYC flow
The platform uses a wallet model: deposits enter the wallet, the wallet funds the table, and withdrawals return to the wallet or to a verified bank account. KYC is the verification step that confirms the player’s identity and the source of funds.
- Sign in to the platform via the official route.
- Open the wallet section in the profile menu.
- Choose a payment rail for the deposit.
- Enter the amount and confirm.
- Funds reflect in the wallet within the published time-band.
- Use the wallet to join a table.
KYC at withdrawal
KYC is typically triggered at the first withdrawal. The platform will request PAN for amounts above the regulatory threshold. Address proof is requested at the withdrawal stage. Verification is usually minutes; some platforms report delays of 24 to 72 hours when the document set is incomplete.
Wallet questions
How long does KYC take?
Verification is usually minutes. Delays of 24 to 72 hours are common when the document set is incomplete.
What if my KYC fails?
Re-upload a clearer image of the requested document. The platform’s help center is the most reliable source for the KYC requirements.
The wallet history
The wallet history is the platform’s ledger of all transactions. The history is downloadable from the platform’s wallet screen. The history is the binding source for the player’s financial relationship with the platform.
The history is typically retained for seven years, in line with the regulatory requirements. The retention period is published in the help center; the binding source is the regulator’s published rules.
Tax implications of the wallet
The wallet is subject to the platform’s tax-withholding rules. The platform may deduct TDS on the winnings before crediting them to the wallet. The TDS rate is published in the help center; the binding source is the Income Tax Act 1961.
The player should consult a tax professional for the player’s specific tax situation. The platform’s help center is the binding source for the platform’s tax rules, not for the player’s personal tax situation.
Wallet limits and the daily maximum
The wallet has a daily maximum for deposits and withdrawals. The daily maximum is published in the help center; the binding source is the platform’s anti-fraud rules.
The daily maximum is typically higher than the player’s deposit limit. The deposit limit is the player’s voluntary cap; the daily maximum is the platform’s anti-fraud cap. The player should set the deposit limit below the daily maximum.
The full wallet desk
The wallet desk is the platform’s binding source for the wallet flow. The desk is staffed 24/7; the response time-band is published in the help center. The desk is the binding source for the platform’s wallet commitments.
The desk publishes the update in the help center; the player should verify the published date before relying on any wallet operation.
A closer look at the KYC flow
The KYC flow is the binding source for the platform’s anti-fraud commitment. The KYC flow is initiated at the first deposit (above the regulatory threshold) or at the first withdrawal. The KYC flow is the binding source for the player’s compliance.
The KYC flow is the binding source for the platform’s compliance. The KYC flow is the binding source for the player’s safety; the player should always complete the KYC flow before the first withdrawal.
A closer look at the payment rails
The payment rails are the binding source for the platform’s payment commitment. The payment rails include UPI, cards, and netbanking. The rails are the binding source for the platform’s payment commitment.
The payment rails are the binding source for the player’s payment experience. The player should choose the rail that fits the player’s bank; the choice is the binding source for the player’s payment strategy.
The full wallet desk
The wallet desk is the platform’s binding source for the wallet flow. The desk is staffed 24/7; the response time-band is published in the help center. The desk is the binding source for the platform’s wallet commitments.
The desk publishes the update in the help center; the player should verify the published date before relying on any wallet operation.
The full KYC docs
The KYC documents are the binding source for the platform’s verification. The KYC documents include PAN, address proof, and a face-match (where used). The documents are the binding source for the player’s verification.
The KYC documents are the binding source for the platform’s compliance. The documents are the binding source for the player’s compliance; the player should always complete the KYC documents before the first withdrawal.
The full payment rails
The payment rails are the binding source for the platform’s payment commitment. The payment rails include UPI, cards, and netbanking. The rails are the binding source for the platform’s payment commitment.
The payment rails are the binding source for the player’s payment experience. The player should choose the rail that fits the player’s bank; the choice is the binding source for the player’s payment strategy.
Wallet summary
The wallet is the platform’s internal ledger. Deposits enter the wallet, the wallet funds the table, and withdrawals return to the wallet or to a verified bank account. The wallet is the bridge between the platform and the player’s bank account; the wallet’s integrity is the binding source for the player’s financial relationship with the platform.